Google Maps
Problem
Who has to keep track of utility assets but doesn't have the budget for a fancy GIS?
Where to find it
maps.google.com
Applications
- Scaling off distances for force mains, etc.
- Simple GIS
- Laying out hydrant flushes for potable utilities
- Scaling off drainage basins to estimate I&I potential
- Noting trouble spots, incidents, or repair locations
Wyze Cam
Problem
Who needs to remotely monitor lift stations or other equipment but doesn't have funding for SCADA or doesn't want to run the risk of malicious hacking?
Where to find it
wyze.com/wyze-cam.html
Applications
- Remote lift station monitoring
- Security
- Data logging
- Troubleshooting (especially for intermittent events)
TweetDeck
Problem
Who has problems like wipes or grease that call for educating the public?
Where to find it
tweetdeck.twitter.com
Applications
- Automating public information
- Accepting public comments
- Cultivating favorable news coverage
Google Calendar
Problem
Who needs help tracking when reports are due, how often maintenance should be performed, and logging basics like flow data?
Where to find it
calendar.google.com
Applications
- Setting maintenance reminders
- Logging routine data
Google PhotoScan
Problem
Who has piles of yellowing old papers, O&M manuals you haven't used in years, or missing parts lists?
Where to find it
google.com/photos/scan
Applications
- Capturing old plan documents
- Saving troubleshooting checklists
- Storing maintenance checklists
Mailchimp
Problem
Who feels ignored by utility customers and frustrated by problems that aren't your fault but that you get blamed for anyway?
Where to find it
mailchimp.com
Applications
- Substitute bill stuffers
- Sharing local news related to your utility
- Distributing public information with the help of a messaging calendar
Libre Office
Problem
Who has to submit reports or other documents to decision-makers but can't ever seem to get people to read them?
Where to find it
libreoffice.org
Applications
- Preparing good-looking printed reports
- Transforming presentations and documents into PDF format
- Sketching out schematics and other drawings more effectively than with Paint
Wyze Sensor
Problem
Who needs to detect intruders (or animals or just a basic door-open notification)?
Where to find it
wyze.com/wyze-sense.html
Applications
- Door ajar notices
- Highly economical security monitoring
- Motion sensors to report or confirm valve opening/closing
- Verifying or recording timing of motion events
Hi-Q MP3 recorder
Problem
Who has equipment making noises you can't replicate over the phone?
Where to find it
hiqrecorder.com
Applications
- Capturing high-quality sounds from machinery to aid in troubleshooting
Doodle
Problem
Who has to schedule meetings or other events with other people without getting stuck on a never-ending email chain?
Where to find it
doodle.com/en
Applications
- Scheduling meetings
- Scheduling service appointments